Insurance Consumer alert: Insurance department provides assistance for Medicare-type questions, fraud detection

The Medicare open enrollment period always brings a number of questions to the Kansas Insurance Department, according to Ken Selzer, CPA, Kansas Commissioner of Insurance.

However, only Medicare Supplemental/Medigap insurance plans fall under the Kansas Insurance Department’s jurisdiction, and those can be purchased any time during the year, Commissioner Selzer said.

“We are able to direct many questions about Medicare Part D prescription drug coverage, Medicare Advantage and Medicare Parts A &B to the appropriate agencies,” said Commissioner Selzer, “but consumers need to know that those plans are not regulated by KID. Questions about those programs need to be answered by experts in other places. Calling them first will save Kansans time and possible frustration.”

Medicare open enrollment for Medicare Part D and Medicare Advantage plans begins October 15 and ends December 7, 2017. Below are the contacts for particular Medicare-type plans:

Medicare Supplement/Medigap plans – Kansas Insurance Department’s Consumer Assistance Hotline-1-800-432-2484, or the online chat service on the department’s website,

Medicare Part D/Medicare Prescription Drug coverage – Senior Health Insurance Counseling for Kansas (SHICK) state help line, 1-800-860-5260; the federal Centers for Medicare and Medicaid Services, 1-800-MEDICARE (1-800-633-4227); or go to More